Maintenance Supervisor

About the role

We are recruiting for a Maintenance Supervisor to lead the maintenance field team and oversee their day-to-day activities. The Supervisor will scope and plan works from void properties and review works for tenanted properties. The post holder will also support the Admin supervisor on planning works for the internal team while providing feedback on contractor performance.

Our Property team is responsible for the management of a portfolio of 470+ properties varying in size throughout Glasgow and the team consists of general administration,  maintenance workers, technicians, painters and joiners.

Main duties and responsibilities will include:

Leading the management of void properties and maintenance of tenanted properties

• Responsible for scoping void properties, carrying out a detailed review of the property with clear guidance on category rating
• Advise on works required to bring void properties back to agreed standard
• Phase works and advise if there are any barriers to stop completion of works in agreed timelines
• Plan all works and procurement, advise of any parts that can be purchased in advance
• Collaborate with the Administration Supervisor on updates /plans on completion of works
• Review status of all properties undergoing any works via the internal field team at weekly meetings with Admin team/Head of Property
• Coordinate replacement of any items taken from voids at initial clear out ensuring complete inventory and recycle/upcycle where possible

People Management

• Lead the internal maintenance field team with a clear focus on delivery performance and outcome attainment to deliver all the required works to return void properties back to Short Term Housing as soon as possible
• Build and maintain strong relationships with field team, feeding back on performance and highlight where there are skills gaps

Data and Performance

• Accountable for specific data collection, analysis and regular agreed reporting
• Deliver on performance using KPI data to support decision making and planning
• Lead on policies and process developments and management as they impact on the property team

Compliance 

• Ensure wider team are using PPE, undertaking risk assessments and working safely and advise Head of Property of issues that may need reviewed
• Responsibility for the issue of PPE and keeping stock at agreed levels
• Advise, log and act on any accidents during the course of any works

External Stakeholders

• Develop strong working partnerships with external agencies, promoting Right There’s work
• Work closely with landlords and/or tenants as required

Full details can be found in the job & person specification which you can download below.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that can demonstrate extensive experience of working in a property/building/trades background with a working knowledge of health and safety. You will also have experience of building and leading a team with a proven track record in coaching and people management. Skills and experience in effective planning, performance management and quality assurance is also required.

A full UK driving license is an essential requirement.

What you can expect from us

• Your normal working hours are 35 per week, Monday to Friday, 8am to 4pm
• Your main place of work is Rosemount Business Park, Charles Street, Glasgow, G21 with regular travel to property locations
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to work scheme
• Option to purchase and sell annual leave

Full details can be found in the job & person specification.

Interested in applying? 

Send us your cv and cover letter, telling us why you would like to work with us and how you will fulfil the duties and behaviours required for the role.

Send your application to recruitment@rightthere.org

Applications will be considered as they are received so please don’t delay to send in your application, we’re looking forward to hearing from you.

Thanks and good luck!