Senior Support Worker

About the role

We are recruiting for a Senior Support Worker to join our Supported Accommodation programme based in Inverness.

Supported Accommodation  Inverness provides 24-hour accommodation for care experienced  young people aged 16-26 who are leaving care or at risk of homelessness.

The Senior Support Worker will lead a team of support workers to provide high-quality support,  to meet expected standards and quality outcomes  for the people we support and create opportunities for the people we support to provide feedback and contribute to the development of the service.

Main duties and responsibilities will include:

• Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
• Develop positive and supportive relationships with your staff team.
• Have a high standard of professional integrity with colleagues and other professionals.
• Establish clear professional boundaries with the people we support.
• Ensuring person centred planning and unconditional positive regard is undertaken by staff.
• Taking a Psychologically Informed Environment (PIE) approach.
• Ensuring the needs of the people we support are being met.
• Ensuring ‘Keeping You Safe Plans’ for those we support are completed and updated.
• Advocating on behalf of the people we support.
• Arranging and facilitating regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.
• Completing yearly appraisals and personal development plans with your staff team.
• Investigate and resolve any complaints made by the people we support.
• Ensure staff are using support plans to record and assess the progress of the people you we are  supporting.
• Support the Service Manager with robust rota planning and staffing cover to ensure all working shifts are covered
• Lead the staff team to respond to incidents employing trauma skilled de escalation skills, ensuring incident processes are followed to include escalation to senior management

Full details can be found in the job & person specification which you can download below

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone who has gained experience of supervising and supporting a staff team as well as being confident in managing your own workload whilst working to deadlines. You will have an understanding of current relevant legislation and policies relating to Throughcare Aftercare, Looked After Children, housing support and social care.

A full driving license and access to a car for business use is an essential requirement.

Working hours are mainly Monday to Friday 9am to 5pm however flexibility is required to work out with this, including weekends to reflect the needs of the people we support.

What you can expect from us..

• The post holder will report to the Registered Manager
• Working hours are Monday to Sunday, between 08.00-20.00 in shifts which are defined by your line manager on a rolling rota.
• Your usual place of work will be Old Perth Road, Inverness, IV2
• Annual leave entitlement of 280 hours (equivalent to 6 weeks) pro rata in your first year, rising to 310 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
• You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
• Life insurance 4 x salary
• Option to purchase and sell annual leave
• Comprehensive induction and ongoing learning and development
• Cycle to work scheme
• Wellness programmes

Download the full job & person specification below.

Interested in applying? 

Send us your cv and a short cover letter outlining your interest in and suitability for the role.

Please note that this role is not eligible for sponsorship.

Send your application to recruitment@rightthere.org.

Thanks and good luck!