Support Worker

About the role

We are recruiting for a Support Worker to join our Housing Support-East Dunbartonshire programme.

The role of support worker is to support tenants in an outreach capacity in their transition from temporary to permanent accommodation throughout East Dunbartonshire, as well as providing tenancy management support to people within their own flats at 95 Panmure Street, Glasgow.

The role will mainly be working in the community in East Dunbartonshire and you will manage your own diary to reflect the needs of the people you are supporting. It is expected that you will be based in the office at Panmure Street 1 day per week. You can also work remotely from your home address where appropriate, working arrangements are in agreement with your line manager based on the needs of the service.

Main duties will include:

• Manage a caseload of people in the community to transition from temporary to permanent accommodation or to maintain their tenancies
• Set up housing benefit and support access to welfare funds
• Work in partnership with the Housing Officer at East Dunbartonshire Reach Out
• Ensure all support plans, report and any other associated documentation is completed
• Ensure that flats are prepared to the required move-in standard to include a full inventory, risk assessment health and safety checks and agreed level of cleanliness
• Be present for new tenants moving in, open case notes and complete all necessary paperwork
• Ensure maintenance and cleanliness within Panmure flats are managed appropriately via monthly flat checks, and ensure the people we support have what they need to manage this
• Report and follow up on maintenance required

Full details can be found in the job & person specification which you can download below.

What we expect from you..

Our values make us who we are and define our actions and behaviours every day.

We’d expect the post holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained relevant experience from supporting vulnerable people as well as having knowledge of current relevant legislation and policies relating to housing and homelessness and housing and other relevant benefits. Evidence of continuous professional development is desirable.

A full UK driving license and access to a car for work purposes is an essential requirement.

What you can expect from us..

We value our staff as our greatest asset and we will provide the following working conditions:

• The post holder will report to the Senior Support Worker
• Your normal working hours are 35 per week worked Monday to Friday
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year, rising to 280 hours (equivalent to 8 weeks) pro rata in the second year. This is inclusive of public holidays
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Life Insurance 4 x salary from day one
• Cycle to Work Scheme
• Option to purchase and sell annual leave
• Ongoing learning and development

Interested in applying? 

Send us your cv and cover letter, telling us why you would like to work with us and how you will fulfil the skills and competencies required to carry out the role.

If you don’t meet the essential criteria as set out in the job & person specification however you feel that you have transferable skills that allow you to fulfil the duties required, please outline this in your cover letter and send your application.

Send your application to recruitment@rightthere.org

Please note that we are unable to offer sponsorship for this role. 

Thanks and good luck!