Support Worker

About the role

We are recruiting for a Support Worker to join our Next Step Housing programme in Glasgow.

Next Step Housing Glasgow provides Housing Management support for Glasgow’s young people including young unaccompanied minors. We offer a safe environment for up to 24 young people age 16-25 years, many of whom have experienced significant tough times in their lives.

The Support Worker will help people gain the confidence and skills ​to transition to permanent or suitable long-term accommodation, as well as provide transitional outreach support to young people who live out in the community in their own homes.

Main duties and responsibilities:

• Ensure that flats are prepared to the required move in standard to include a full inventory, risk assessment, health and safety checks and agreed level of cleanliness for all new tenants
• Be present when new tenants move in and explain all they need to know for living in the property, open case notes and complete all necessary paperwork
• Ensure maintenance and cleanliness within the Next Step Flats are managed appropriately via flat condition checks, and that people we support have what they need to manage this
• Report and follow up on any maintenance required
• Be present when tenants vacate the property, complete necessary paperwork and case notes, inventory, cleaning and submit repairs requests
• Organise and facilitate regular drop-in sessions for tenants providing them with necessary information, signposting them and responding to their queries as required
• Provide outreach support to young people who are living in their own homes out in the community to ensure they are equipped and empowered to sustain their homes

Full details can be found in the job & person specification with can be downloaded below.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

​We’re looking for someone that has an understanding of what people are going through when facing homelessness and how this affects their day-to-day lives. You will also be aware of the issues facing young people seeking asylum in the UK. You will have a compassionate nature, be non-judgemental and be willing to learn. You will be an excellent communicator and be able to build trusting relationships with the young people we support.

What you can expect from us..

• The post holder will report to the Senior Support Worker
• Your normal working hours are an average of 39 per week worked Monday to Sunday in shifts which are defined by your line manager on a rolling rota
• Annual leave entitlement of 280 hours (equivalent to 6 weeks) pro rata in your first year, rising to 312 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
• You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
• Life insurance 4 x salary
• Option to purchase and sell annual leave
• Comprehensive induction and ongoing learning and development
• Cycle to work scheme
• Wellness programmes

Shifts are worked 5 days out of 7 between the hours of 08.00 and 20.00, depending on the needs of the service and the people we support. This can be agreed with the line manager.

Interested in applying? 

Send us your cv and a short cover letter outlining your interest in and suitability for the role.

Send your application to recruitment@rightthere.org

Applications will be considered as they are received and interviews arranged therefore the advert may close early

Please note that we are unable to offer sponsorship for this role. 

Thanks and good luck!